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Shipping's Mission
Shipping strives to provide reliable, cost effective, and timely deliveries. Our goal is to form a seamless bond between our carriers, our customers, and us.

FAQs
What are standard shipping procedures?
What are my shipping terms?
What should I expect when my shipment arrives?
Can I pick up my building materials?
What if I need an international shipment?

What are standard shipping procedures?
Shipping will arrange to have your order delivered. We will call you to verify the delivery address, inquire about special delivery instructions, and give you an exact delivery time.

What are my shipping terms?
All orders are FOB Sun Prairie, freight allowed to destination - the title to the goods transfers at the Sun Prairie plant upon loading.

What should I expect when my shipment arrives?
When the driver arrives at your job site, they will usually confirm the details; for instance, is this the right place, where do you want to unload the truck, etc. During unloading, the driver is only responsible for removing their tarps, straps, and chains. You or your designated representative is responsible for unloading your materials. A 5,000-pound forklift is recommended for unloading.

Can I pick up my building materials?
Yes, you may pick up your building materials at our plant in Sun Prairie, Wisconsin. We require 24 hours notice before your arrival. This assures your materials will be staged and ready to load when you arrive. Please contact us to verify what equipment is necessary to transport your materials.

What if I need an international shipment?
Contact the shipping department for assistance with international shipments. Please provide precise information concerning contact names, delivery address, and phone numbers. You will also need a customs broker. If you do not have a broker, please contact us for a broker list. Shipping will assist you in expediting all international shipment paperwork.

Contact Shipping

Tactical Training Systems
314 Wilburn Road
Sun Prairie, WI 53590
USA
Phone: 800-929-3726
Fax: 866-639-7012
info@tacticaltrainingsystems.com Back to Top